SUPPORT

Get in touch

Support requests, camera trouble, feature ideas, or anything else. A person reads every message, and you will get a reply.

Before you write

Most messages are one of two things, and both have a fix you can try now. If a card came in and nothing happened, check that your destination folder still exists and is writable: a folder that moved, or that lives on a drive you have unplugged, stops the import without saying so. If Virtual Bracketing says it cannot confirm your subscription, that check reads your Huginn entitlement out of your own iCloud, so it needs iCloud reachable and the same Apple account on both machines. Anything else, tell us your macOS version and what you plugged in.

Send a message